Privacy Policy
Last updated: July 2026
Black Hills Carpet & Upholstery Care ("we," "us," "our") operates bhcuc.com. This policy explains what information we collect, how we use it, and your choices.
We keep this simple because our business is simple. If anything here is unclear, call us at (605) 890-0813 and we'll explain.
What we collect
When you fill out our contact form or call us:
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Name
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Phone number
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Email address
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Service address (if you provide it)
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A description of the work you need
Automatically, when you visit the site:
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Standard web data like your IP address, browser type, pages viewed, and time spent. This comes through our website host, and any analytics tools we use to understand how the site is performing.
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Cookies. These are small files your browser stores. We use them to keep the site working properly. We don't use cookies to track you across other websites.
How we use it
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To respond to your inquiry and schedule service
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To send you a quote or follow up on a job
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To improve the website
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To comply with the law if required
We do not sell your information. We do not share it with advertisers. We do not add you to a marketing list unless you specifically ask to be added.
Who sees it
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Us. Alex and the BHCUC team.
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Law enforcement, only if legally required (subpoena, court order).
That's the full list.
How long we keep it
Contact form submissions: we keep these as long as the customer relationship is active, plus a reasonable period afterward for records. Old inquiries that didn't turn into jobs get cleared out periodically.
Website analytics: kept for retention policies, typically 14 to 26 months.
Your choices
You can ask us to:
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Tell you what we have on file about you
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Correct anything that's wrong
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Delete your information
Email flytemaster1989@gmail.com or call (605) 890-0813. We'll handle it.
You can also clear or block cookies in your browser settings at any time. Note that some parts of the site may not work as well if you do.
Children
This site isn't directed at children under 13 and we don't knowingly collect information from them.
Changes to this policy
If we update this policy, we'll change the date at the top. Material changes will be noted on the homepage for at least 30 days.
Contact
Black Hills Carpet & Upholstery Care
357 N River Street Hot Springs, SD 57747